Reliance Tax Services — accounting and tax services in Calgary

Fees

How our fees work

The thing that goes wrong most often in this business is a fee set at the end, from a feeling about how long something took. We do it the other way round.

We look before we quote

For anything beyond a straightforward return, we look at the actual file first. A quote given without seeing the work is a guess, and guesses are what produce arguments later.

Scope and fee in writing, before work starts

What is included, what is not, what it costs, and what happens if the work turns out bigger than it looked. You agree to it before we begin.

No surprise invoice

If something changes the scope, you hear about it when we find out, not when the bill arrives. Work outside the agreed scope is agreed separately or it does not happen.

What that means in practice

Fixed fees where the work is knowable

Personal returns, corporate year ends and recurring bookkeeping cycles are quoted as fixed fees, because we can see the shape of the work in advance.

Staged fees where it is not

Cleanup work and CRA disputes are scoped in stages. You approve each stage before it starts, so the cost never runs ahead of your decision.

The first conversation is free

Thirty minutes, no charge, no obligation, and a straight answer on whether we are the right fit.

We are not the cheapest option in Calgary and we do not try to be. What we offer instead is knowing what something will cost before you commit to it.

Talk to us before you commit to anything

Thirty minutes, no charge, and a straight answer on whether we're the right fit — including when we're not. You'll have the scope and the fee in writing before any work starts.